BEE Analyst

Working with companies around South Africa to analyse and boost their Black Economic Empowerment rating, the business deals with critical data on a daily basis.

Home » Solid & BEE Analyst

The Challenge

For BEE Analyst, the importance of data protection cannot be underestimated. Working with companies around South Africa to analyse and boost their Black Economic Empowerment rating, the business deals with critical data on a daily basis.

“Our consultants are working with highly sensitive information, and we need to be able to prove to our assets, our investors, that we’ve done everything in our power to secure the information,” explains Director, Annalize Visser.

But as a company that has been in business for many years, they were working with legacy systems that needed to be replaced to ensure the security of their data. “One of the main objectives when we approached Solid Systems was getting off-premises,” says Rudolf Kruger, the company’s Senior IT and Project Manager. And that was only the beginning – BEE Analyst also saw the value in adopting Microsoft 365 tools like SharePoint and Microsoft Teams throughout the company – a task which came with it’s own unique challenges.

“Myself and some of my colleagues are fossils, and fossils don’t change easily,” laughs Annelize. “We’re used to talking to each other via emails, and now all of a sudden you’re introduced to a new chat platform like Microsoft Teams and people aren’t used to it.”

“New systems are different to get used to, like all things in life,” Annalize continues. “When you get into a new marriage, it takes seven years to become accustomed to each other. Some things you like, some things you don’t, but you get used to the things that you don’t because you recognise the value behind the whole.”

Services delivered

Many companies choose to manage their business IT helpdesk in-house. While this is a viable option, it is expensive, and often results in individuals or entire teams dedicating all of their time to IT support, without being able to focus on the core areas that could help to drive the business forward. It also becomes difficult for a single person, or even a team, to keep themselves constantly updated on the latest technologies, the right updates, and the right IT helpdesk support techniques to be implementing for your business. 

There are a number of benefits to using an external IT company for outsourced IT support:

Microsoft 365
Licenses

Cloud Backup

Digital Transformation

Microsoft Defender

Human IT Support

Microsoft 365 Training

Outcomes

Since working with Solid Systems, BEE Analyst has received extensive training on a variety of tools within the Microsoft environment. With the dedication of BEE Analyst consultants, their internal IT team, and SOLID’s experienced IT Pros, their migration of critical data to the cloud has been a success, and they are now able to operate with peace of mind knowing that their data is not only secure, but also backed up and recoverable should any data disaster arise.

“The best thing about working with Solid Systems was the professionalism that stood out. The communication was on point, and the professionalism was perfect. When we needed help, we had direct technical expertise explained to us in a way that we could understand. And we had very detailed training sessions on both the user and admin sides.”

What sets Solid Systems apart?

Security-first Mindset

With data security being BEE Analysts’s first priority, they needed to find a technology partner who could implement world-class security technologies to protect their data throughout their cloud migration.

Deep Understanding

One of the first steps that we take when partnering with a business is understanding needs and goals, which saw us implementing thorough training as part of the adoption of BEE Analyst’s Microsoft services.

Certified Professionals

Our Microsoft certified IT Pros have a wide range of knowledge and skillsets that provide our clients with the expertise that they need to adopt technologies in the right way throughout their business.

They are loving Solid

See why dozens of companies are choosing Solid for their Cyber Security & Managed IT needs

With an ever-changing IT ecosystem, you need to balance innovation with stability.
Solid Systems fills a much-needed role in our organisation to ensure we are up to date with the latest technology, while still ensuring our systems are reliable and consistent.”

Solid Systems brings a personal touch to a very impersonal field.
They are accessible and able to troubleshoot issues by using their in-house expertise and having access to the relevant resources where required. Their systems allow us to have confidence in correctly addressing any IT concerns and ensuring any projects or tickets are followed through all their way to satisfactory conclusion.”

Using Solid Systems has been a game-changer for us.
Since implementing SOLID’s solutions, productivity and efficiency have been through the roof.”

You’ve been delivering excellent service to our company for a while now and your swift response to our tickets reflects your willingness to improve service delivery through these difficult times. Your excellent turnaround time has allowed us to continue with our work faster, thereby improving our service levels.”

Your team is always very friendly, trying to assist with each problem we might have. They are an asset to your company!”

Solid Systems is an important part of our business, and we consider them a partner in the success of our operations. Our business is highly diversified with multiple businesses in various outlying regions, and Solid Systems uses its technology and staff to bridge the knowledge and geographical gaps, to ensure our business is adequately supported to achieve success.”

Stay Informed with Our Blog