Solid Unlimited
Align Technology with Your Business Goals
What is Solid Unlimited?
Solid Unlimited is a comprehensive Managed IT service designed for larger businesses that need a structured Technology Plan with ongoing uninterrupted IT support, security, and access to a team of IT Professionals. This plan includes everything Solid Select offers, with additional features that help businesses scale smoothly while ensuring maximum uptime, security, and compliance.
By choosing Solid Unlimited, your business gets proactive management and 24/7 monitoring, ensuring that your systems are always performing at their best, while allowing you to focus on growing your business. Whether it’s on-site support or strategic IT guidance, Solid Unlimited offers a complete solution that supports your business needs.
Why Choose Solid Unlimited?
Your business gets proactive management and 24/7 monitoring, ensuring that your systems are always performing at their best, while allowing you to focus on growing your business. Whether it’s on-site support or strategic IT guidance, Solid Unlimited offers a complete solution that supports your business needs.
1
Comprehensive 24/7 Monitoring
Keep your systems running smoothly with proactive issue detection and resolution.
2
Risk Assessment & Prioritisation
Safeguard your network from cybercriminals with endpoint security and real-time monitoring.
3
Automated Threat Detection & Response
Ensure your data and infrastructure are protected, with rapid recovery options in the event of an issue.
4
Patch Management & Security Fixes Recommendations
Tailored support to meet the evolving needs of your business.
Features of Solid Unlimited
Solid Unlimited includes the following key features:
Unlimited IT Support
Round-the-clock remote IT support, whenever you need it.
Guaranteed response times to keep your business moving.
Expert Microsoft 365 support, always included.
Monitoring & Maintenance
Keep systems secure with proactive patch management.
24/7 monitoring and optimisation of servers and networks.
Spot issues early with predictive failure reporting.
Email & Cyber Security
24/7 endpoint protection and real-time response.
Continuous identity protection across your organisation.
Ongoing firewall management to protect your network.
Infrastructure & Cloud Management
Managed Microsoft 365 and Azure cloud environments.
Support for cloud and on-premise servers and storage.
Full configuration of networks, firewalls and Wi-Fi.
Backup & Disaster Recovery
Daily monitoring to ensure backups run smoothly.
Regular test restores to validate your backups.
Full backup setup, management and restoration.
Vendor Management
Management of your internet and connectivity providers.
Coordination with hardware vendors and suppliers.
Support with critical business application vendors.
Device & User Onboarding
Seamless onboarding of company or personal devices.
Securely offboard users and decommission devices.
Compliant, secure deployments for every device.
Service Reliability & Costs
Preferential response times when it matters most.
Fixed monthly costs—no unexpected surprises.
Recurring Focus Sessions
A dedicated IT Pro embedded in your business.
Choose full-time or part-time IT support presence.
Transparent pricing with no hidden costs.
Maximise Efficiency,
Minimise Risk
From strategic improvements to daily IT support, Solid Unlimited and Solid Select will help you improve productivity and strengthen security.
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