Solid Select vs Solid Unlimited: Which Managed IT Plan Is Right for You?
What every Managed IT plan includes, how Solid Select and Solid Unlimited differ, and how to choose.
Read the guide →
Solid Systems’ purpose is to strengthen human connection to make a positive impact in people’s lives, and it sees technology as one of the best tools for doing that. Picking up the phone when a client needs you, a Microsoft Teams video call between offices, or a message that reaches every device are small touchpoints that make a big difference. The page shares team perspectives, guidelines for being human in a digital world, and related reading.
At Solid Systems, we operate with a purpose. And it might not be one that you’d expect to hear from a technology company.
We aim to strengthen human connection to make a positive impact in people’s lives.
And we see technology as one of the best tools to help us do that. The simple act of picking up the phone when a client needs you, of having a video call over Microsoft Teams to connect your offices around the country, of being able to send a message and have it distribute across all of your humans’ devices, these are small touchpoints that can make a massive difference in the way you and the humans in your business work.
This month, we’re taking a look at some of the ways that Solid Systems is strengthening human connections, both within our business and yours. Plus, we’re sharing some great reads that can help you to strengthen human connection within your own business as well.

While living in a technology-driven world has numerous benefits, there is one important area where technology has failed us. In being human. At Solid Systems, we’ve put together guidelines for being human in a digital world, and we’ve even broken them down into a downloadable infographic so that we can share these simple steps far and wide.

We have a motto – we’re human not robots. But what does this actually mean for our teams, for you and for your business?

Company culture can help you to not only pinpoint your values, but can help you and your teams to live them every single day.

How can you make sure that remote working is a pleasure, not a pain. How can you maintain that precious work-life balance?

You need a partner that provides exceptionally human support to further your business and help you exceed your goals.
You may have noticed statuses in Microsoft Teams, but do you know what each of them means? This handy breakdown from Microsoft explains each of the statuses that your team members can set, and even looks at the Dual Presence icons that you may come across.
Technology connects people through small touchpoints, such as answering a client’s call, holding a video call over Microsoft Teams between offices, or sending a message that reaches all of your people’s devices.
Solid Systems aims to strengthen human connection to make a positive impact in people’s lives. It sees technology as one of the best tools to help it do that, both in its own business and in yours.
Technology has fallen short in one important area: being human. Solid Systems has put together guidelines for being human in a digital world, shared as a downloadable infographic.
Solid Systems provides IT support and Microsoft 365 tools like Teams with people at the heart of the work.
What every Managed IT plan includes, how Solid Select and Solid Unlimited differ, and how to choose.
Read the guide →The platform behind our Managed IT Services: faster support, real-time visibility, patching and proactive maintenance.
Read the guide →Choosing an IT partner is a big decision. Why our clients trust Solid Systems, in their own words.
Read the guide →Downtime, security gaps and slow systems all cost money. What professional IT support fixes.
Read the guide →Cloud done well cuts cost and risk. What a solid cloud strategy covers, from security to migration.
Read the guide →Unpatched software and misconfigurations are the easiest way in. How to find, prioritise and fix them first.
Read the guide →Every laptop and phone is a way in. How EDR spots, isolates and stops threats on your devices in real time.
Read the guide →What IT innovation is, the two main types, its benefits and challenges, and how to adopt new technology with less risk.
Read the article →A practical network security checklist covering firewalls, access management, encryption, endpoints, policies and regular IT audits.
Read the article →What network design is, why scalability, security and performance matter, and the features that make a network plan work.
Read the article →What firewall management is, the five main types of firewalls, and the best practices for managing firewall rules.
Read the article →How managed IT services have evolved, the main types available to businesses, and signs it is time to change provider.
Read the article →How cloud-based disaster recovery works, why Microsoft 365 data still needs backups, and how to choose a DRaaS option.
Read the article →What IT consulting is, the types of IT consultants and services available, and the benefits for businesses of any size.
Read the article →What an IT helpdesk is, how it works, and the benefits of outsourcing your helpdesk to a team of IT Professionals.
Read the article →What a data backup strategy should include, from risk assessment to backup frequency, and the backup options businesses should consider.
Read the article →What a device replacement plan is, why devices need replacing, and the five parts of an effective plan.
Read the article →A guide to what IT solutions are, the main types businesses use, and how to choose the right IT solutions company.
Read the article →What an IT security audit covers, how often to run one, and the three types of Solid Systems Review.
Read the article →What cloud automation is, its main types and benefits, and the tools businesses can use to automate their cloud processes.
Read the article →What hybrid cloud security is, the challenges of compliance, data leakage and visibility, and eight steps to a secure strategy.
Read the article →How cloud migration and digital transformation differ, where they overlap, and how moving to the cloud supports modernisation.
Read the article →What cloud scalability is, the six benefits for your business, and five ways to achieve it, from load balancing to containers.
Read the article →Managed or outsourced IT? How the two models differ on resources, approach, long-term value and pricing, and how to choose the right one.
Read the article →Expert advice, stronger security, predictable spend, productivity and room to scale: why managed IT services make sense for small businesses.
Read the article →A side-by-side look at cloud computing and on-premises solutions, covering cost, scalability, access, control and maintenance.
Read the article →What IT maintenance involves, the three main types, and why regular upkeep prevents downtime, data loss and security gaps.
Read the article →Ten common cloud migration mistakes businesses make, and five ways to prevent cloud migration failure.
Read the article →What offsite backup is, how it works, its advantages over on-premises backup, and why it belongs in your Disaster Recovery Plan.
Read the article →Ten reasons IT support matters for business, how it has changed since Covid-19, and the difference human support makes.
Read the article →Five AI tools that can improve your team’s working lives, plus the common mistakes and five stages of technology adoption.
Read the article →Data breaches, regulations like POPIA, big data, AI, hardware, remote work and skills: the IT challenges financial services firms need to solve, and how to meet them.
Read the article →What an IT risk assessment is, the benefits of doing one regularly, and eight steps to carry out an effective assessment.
Read the article →What IT infrastructure management is, its four components, the benefits, and the challenges businesses face.
Read the article →What green computing is, why switching is hard, and eight practical steps to cut the carbon footprint of your business technology.
Read the article →Ten practical strategies to reduce IT costs, the considerations to weigh first, and the one area where you should never cut back.
Read the article →Where cloud services started and six trends shaping the future of cloud computing, from AI to edge computing and green cloud.
Read the article →What a virtual CIO does, why businesses use a vCIO instead of hiring one, and how a vCIO helps your business.
Read the article →Eight advantages of hybrid working for employees and businesses, and how Microsoft 365 makes hybrid environments practical.
Read the article →Between remote working, hybrid work and BYOD, device care has never been more important. Ten rules for keeping your machine in perfect working order.
Read the article →Phishing, cross-site scripting, man-in-the-middle attacks and card fraud: the online shopping threats to take seriously, and the safety measures that stop them.
Read the article →Five ways businesses use cloud computing, the key benefits of moving to the cloud, and the components of cloud infrastructure.
Read the article →Six risk mitigation strategies, from understanding and accepting risk to transferring and monitoring it, that any business can use.
Read the article →The six stages of IT risk management, from identifying vulnerabilities to ongoing review, and how to build a practical strategy.
Read the article →The key differences between public and private cloud, with the benefits and limitations of each to help you choose.
Read the article →A beginner’s guide to network management: what it is, why it matters and the five components involved.
Read the article →What network security is, how its physical, administrative and technical layers work, and why it matters for every business.
Read the article →The six main advantages of cloud storage for businesses, from pay-as-you-go cost savings to syncing, redundancy and remote access.
Read the article →The principles behind network security and eight types of network security solutions every business should know.
Read the article →The four types of cloud storage, public, private, hybrid and community, with the advantages of each and who they suit best.
Read the article →A plain guide to cloud computing: how it works, the four types of cloud and the SaaS, IaaS, PaaS and FaaS service models.
Read the article →Icebreaker questions and games for remote, hybrid and in-person teams, from virtual coffee to Two Truths and a Lie.
Read the article →When a software update becomes a multi-million dollar mistake. A financial services firm recently suffered a catastrophic data breach when…
Read the article →Why cyber resilience matters more than ever. A global logistics company suffered a ransomware attack that encrypted all their critical…
Read the article →