Solid Select vs Solid Unlimited: Which Managed IT Plan Is Right for You?
What every Managed IT plan includes, how Solid Select and Solid Unlimited differ, and how to choose.
Read the guide →Onboarding users and devices in short
Onboarding makes sure a new team member, a new device or an employee changing roles has the right tools, permissions and licences from day one. Solid Systems offers three options: new user onboarding, which sets up identity, access, a company email address and a Microsoft 365 licence; device setup, covering setup, security and installation; and advanced or onsite support for printers, VPNs, third-party apps, backup, restore and testing.
Whether you’ve got a new team member coming in, a new device that needs to be setup, or even an existing employee switching roles, you want to make sure that they have the right tools, permissions and licenses to succeed. This is where our onboarding and setup solutions come in.
We offer a range of different onboarding options to suit any scenario:
- New User Onboarding: Give your new hire the identity, permissions and access to company resources such as a new company email address and a Microsoft 365 license. This is perfect solution for all new employees, whether they’re going to be using their own device or a company one.
- Device Setup: Make sure that your teams have access to the tools that they need to succeed. Whether you’re getting a new device, or want to switch a computer or laptop from one team member to another, we can help with your setup, security and installation needs.
- Advanced or Onsite Support: Every now and then, you may need us to come into your (home) offices to make sure that devices are setup with other equipment like printers and VPNs. Our onsite support even includes the installation of specific third-party apps that your company uses, backup, restore and testing to make sure that all of your data & apps are working perfectly.
Want a better understanding of what each option includes? See the table below:
Frequently asked questions
What does new user onboarding include?
It gives a new hire their identity, permissions and access to company resources, such as a company email address and a Microsoft 365 licence. It works whether they use their own device or a company one.
Can you set up a device that is moving to another team member?
Yes. Device setup covers new devices and computers or laptops being switched from one team member to another, with help covering the setup, security and installation needs of each device.
When do I need onsite support for onboarding?
When devices need to be set up with other equipment like printers and VPNs. Onsite support also covers installing third-party apps your company uses, plus backup, restore and testing.