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Logging Into Your Cloud Blue Portal

Logging into Cloud Blue in short

Cloud Blue is the Solid Systems portal for managing your Microsoft licences, at 365control.solidsystems.co.za. Log in with the username and password from your welcome email, then enter the 6-digit pin from an authenticator app (Google Authenticator or FreeOTP) that you set up by scanning the QR code from the second attachment.

One of the great features that we offer our clients is a web portal where you can manage your Microsoft licenses. We refer to it as Cloud Blue, and you can find it here:

https://365control.solidsystems.co.za/

As soon as you joined Solid Systems, you will have received an email like this one:

The Solid Systems welcome email with two attachments: a Word document and a QR code image

It welcomes you aboard, but you may also notice that it has two attachments. Let’s look at the first one.

The Word attachment, showing the Cloud Blue portal address, a test username and a hidden password

This Word document contains your username and password for your Cloud Blue portal. But these aren’t the only pieces of information you’ll need to log in. All of our Cloud Blue login details have two-factor authentication enabled. If you want to learn a bit more about two-factor authentication and how it keeps your business safe, you can check out this blog.

Two-factor authentication means that in order to log in successfully, you’ll need a one-time pin. This is where the second attachment comes in.

The QR code attachment, with steps to install an authenticator app and scan the code (the code itself is hidden)

If you open the second attachment, you’ll find a QR code. You’ll need to download an app on your phone to scan this code and generate a 6-digit pin which will let you login to Cloud Blue and manage your account.

There are two authenticators that we recommend: Google Authenticator (which works on Android and Apple devices) or FreeOTP (which works on Apple devices or Android). You can find these apps in the App Store or Google Play.

Once you’ve downloaded the app, you’ll be able to scan the QR code in your email attachment, and it will immediately generate a random 6-digit pin which will change every 30 seconds.

Now you’re ready to log into your Cloud Blue portal. Head to the portal link and type in your username and password. You’ll then be asked for a 6-digit pin, which you’ll get from the app you’ve installed on your phone.

And you’re in!

You might think that you’re done with the app and can uninstall it, but do keep it around – you’ll be asked for a new pin each time you log in, and now that you have it set up, it will be quick and easy to get one.

Frequently asked questions

What is Cloud Blue?

The Solid Systems web portal where you manage your Microsoft licences, at 365control.solidsystems.co.za.

Where do I find my Cloud Blue username and password?

In the Word document attached to your Solid Systems welcome email.

Which authenticator app should I use?

Google Authenticator or FreeOTP. Scan the QR code from the second attachment and the app gives you a new 6-digit pin every 30 seconds.

I’ve lost my login details. What now?

Email [email protected] or log a support ticket and we will help you get back in.

Need a hand?

Manage your Microsoft licences in one place

Cloud Blue lets you manage your Microsoft licences yourself, and Solid’s IT Professionals are a ticket away if you get stuck.

What you can do next

  1. Keep learningGet The Superhuman BriefNo spam. Just what keeps you ahead of the curve.
  2. Check where you standDownload the Business Cyber Hygiene ChecklistA quick self-check for your business
  3. Talk it throughBook your IT consultation
Michael Claxton, co-founder of Solid Systems, smiling in a Solid polo shirt
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