Solid Select vs Solid Unlimited: Which Managed IT Plan Is Right for You?
What every Managed IT plan includes, how Solid Select and Solid Unlimited differ, and how to choose.
Read the guide →Dedicated IT support in short
Solid Systems can place a dedicated IT Professional at your premises full-time, so instead of employing your own IT support person you outsource the role to Solid. This person maintains your organisational systems and networks, diagnoses and solves technical issues in-house, and manages any IT-related employees. You do not need IT knowledge or to handle HR issues for the role, as that falls under Solid’s responsibility, leaving you to look after your business.
Do you want full IT peace of mind without the enormous costs?
Solid can place a Dedicated IT Support Engineer at your premises full-time. So, instead of employing an IT support person, you literally outsource this function to us.
The Dedicated IT Support Engineer maintains all your organisational systems and networks, diagnosing and solving any technical issues you may have in-house, and managing any of your IT-related employees.
The outcome? You don’t need to be clued up with IT or worry about HR issues: all this falls under Solid’s responsibility. You just need to look after your business!
Frequently asked questions
What does a dedicated IT support person do for my business?
They maintain all your organisational systems and networks, diagnose and solve technical issues in-house, and manage any of your IT-related employees, working full-time at your premises.
How is this different from employing my own IT person?
You outsource the function to Solid Systems instead of hiring. Solid takes responsibility for the role, including HR issues, so you do not need to be clued up on IT.
Is the dedicated IT Professional based on site?
Yes. Solid places the dedicated IT Professional at your premises full-time, where they diagnose and solve technical issues in-house rather than remotely.