Solid Select vs Solid Unlimited: Which Managed IT Plan Is Right for You?
What every Managed IT plan includes, how Solid Select and Solid Unlimited differ, and how to choose.
Read the guide →The Customer Portal in short
The Solid Systems Customer Portal is your online view of our service: log in to see the status of your recent tickets, completed tickets and project schedules without calling or queuing. For your login details, email [email protected].
To make your experience streamlined, you have the use of Solid’s Customer Portal. It is your online gateway to our service, with everything accessible from one point. You simply log in on the portal to see, for example, the status of recent tickets you’ve submitted, completed tickets and project schedules.
It means you can find accurate information as quickly as possible without calling or queuing.
If you require your login details for the customer portal please email [email protected].
You can log into the portal by clicking here.
To understand what each status on your tickets means, see Ticket Status.
Frequently asked questions
What can I see in the Customer Portal?
The status of your recent tickets, your completed tickets and your project schedules, all in one place.
How do I get my Customer Portal login?
Email [email protected] and we will send you your login details.
Can I log a new ticket another way?
Yes. See Logging A Support Ticket for the ways to reach the support desk.